Showcase
Service request intake portal
A public intake experience that turns “call us sometime” into structured requests — the kind of system most local businesses need before they need a full CRM.
Showcase · local service businesses
Problem
Service businesses lose leads and context when intake lives in voicemail, Facebook messages, and sticky notes. Owners want a simple place customers request help and staff see a clean queue.
What we built
- Public landing + request form with a clear success state
- Structured fields (service type, urgency, contact) ready for email notify or a future staff queue
- A small, maintainable shape you could hand off quickly and grow later
Outcome
Living demo on this site — proof that a website can be an operational system, not just a brochure.
Handoff
Pattern is designed to expand into stored requests, staff login, and SMS/email alerts under the client’s accounts.
Technical details
Next.js · TypeScript · form API (email-ready)